Junior Customer Service Trainee

Job Requirements

• Grade 12 Completed only between 2014-2015 EC batch
• Above 60 Average school transcript result

Job Requirement

BSc Degree in Mechanical Engineering from recognized university or related fields and 4 years of related work experience

Special Requirements

• Willing to work in the logistics industry
• Excellent written and verbal English – communication skills (Mandatory)
• Excellent organization and time management skills
• Excellent customer service skills with the ability to build appropriate professional, friendly, and accessible relationships with people who use the service
• Team Player
• Good verbal and technical communication

Duties and responsibility

• The incumbent has an authority of conducting Test drive of maintained Vehicles.
• Provides reliable service; executes repair and maintenance of complex vehicle parts such as engines, transmissions and the like;
• Applies, in a logical and progressive manner, appropriate diagnostic techniques to determine causes of mechanical malfunctions of the operated vehicles/Trucks;
• Uses safe working practices and procedures complying with company safety regulations including the wearing of protective clothing’s
• Takes good care of assigned equipment, testing devices and tools
• Ensures that working area is kept in a clean and safe condition
• Provide an excellent maintenance service with the highest ethical standard
• Works to the highest standards to achieve an acceptable level of work while maintaining quality standards at all times
• Ensures that all vehicle repair and maintenance work performed exceeds the minimum standards set by the company
• Work on continuous improvement to achieve cost saving at all times
• Diagnosing, troubleshooting and repairing the full range of vehicles, equipment and components in a safe, efficient and economic manner
• Performs other related duties as required
• Compliance or adhere with internal regulatory rules, regulations, policies & procedures
• Cooperate with other internal departments as required
• Discharge all assignment given & instructed by his/her superior
• Perform other related duties as required

 Salary and Benefits

• As per the company scale
• Additional benefits
• Limited health coverage